Segment Leads
Greet and segment new leads according to age, educational level, and more. You can also generate unique codes that tags users from accodring to their entry points (events, KOLs etc). Our bots can also ask questions and automatically tag users according to their answers.
Chase leads
Respond to time-sensitive leads with 24/7 chatbots that can follow up and send relevant messages immediately, and then follow-up with users over time with a targeted drip-feed campaign over WeChat.
Administrative Support
Automate common queries such as FAQs, rescheduling of classes, sending reports etc. Let your support agents focus on the most critical cases and leave the simple things to the bots. Chatbots can help to facilitate backend operations such as scheduling staff and payments. We can even help to match tutors and students as well!
WeChat Presence
Have a virtual presence on WeChat that is always ready to engage and inform. This can be useful for complicated college applications where chatbots can assist with comparing the user's choices and checking if the user is qualified for the school. Provide detailed information about the campus, pricing, and even staff and student profiles.
Data Management
The CRM and database of customers is tied to an official WeChat account, owned by the company, and not a user’s personal account. So the data and contacts stay owned by the company and do not leave with your sales person if they get poached to a new job.
Progress Tracking and Adaptive Learning
Understanding your student's progress and getting feedback is crucial for their learning. We can help to track attendance and grades, have online tests and most importantly, have two-way conversations with the students.
Interactive Learning Tools
Reinforce the students' learning with dynamic tools such as audio recognition, flash quizzes, role playing, and more. The platform is designed to be simple and easy-to-use so that teachers can design custom lessons in minutes. We are constantly developing new tools, so do tell us if you have anything in mind!
