platform: MiniProgram | client: Sanofi
Diabetes drug information for HealthCare Professionals
Working with Sanofi's innovation hub, we built a custom chatbot and knowledge base around diabetes drugs. The bot can answer simple quesitons, and assist Healthcare professionals (HCPs) with details on the latest drugs available from Sanofi Chatbot can assist with simple, frequent and repetitive questions, such as the instructions and contraindications of certain drugs. The bot can also learn from chats with experts to cope with complex queries.